Returns & Exchanges

At Filson, we stand behind our quality goods and offer a straightforward return process for items in their original condition within 30 days of purchase. We strive to ensure your gear meets the highest standards of durability and performance.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.

• 2.
  Print Your Label

  Select your preferred return method and print the prepaid UPS shipping label provided through the portal to ensure trackable delivery.

• 3.
  Pack Your Gear

  Securely pack the items in their original packaging, ensuring all tags are attached, and include the packing slip before sealing the box and applying the label.

• 4.
  Ship and Track

  Drop off your package at any authorized UPS location and keep your receipt; your refund will be processed within 10 business days of receipt at our warehouse.